Build Your Own Actuator

Careers - Open Positions

Application Support Engineer

  • Troubleshoot and resolve customer queries and problems by phone and e-mail.

*Work with sales and customers to create effective solutions for specific customer applications.

  • Interface with customers, sales and production to draft wiring diagrams using SmartSketch for assembly and installation of actuators.
  • Accurate assembly of Thru-hole and SMD circuit boards for prototype and Production.
  • Assist Assembly Department with Problem Solving of non-working units to make ready for shipment.
  • Recommends changes in circuitry or installation specifications to simplify assembly and maintenance.
  • Set up standard test apparatus or devices test equipment and circuitry to conduct functional, operational, environmental, and life tests to evaluate performance and reliability of prototype or production models.

*Adjusts, calibrates, aligns, and modifies circuitry and components and records effects on unit performance.

  • Writes technical reports and develops charts, graphs, and schematics to describe and illustrate system's operating characteristics, malfunctions, deviations from design specifications, and functional limitations.
  • Checks functionality of newly installed equipment to evaluate system performance under actual operating conditions.
  • Minimal travel may be required to customer sites for troubleshooting/repairs.

*Participate with sales to create and modify user guides and instruction manuals.

Job Type: Full-time.

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